FAQ - Make Extra Cleaning on Demand your Cleaning Partner
Extra Cleaning services is here ready to clean your home! Please don't hesitate to contact us if you have questions about our residential cleaning service.
Residential Cleaning, House Cleaning,
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FAQ

CLEANING ON DEMAND – FAQ

Residential Cleaning is our focus!
If we don’t answer your questions here, please don’t hesitate to contact us!

Partner FAQ
What do I need to do to work for Extra?

You start by downloading the Cleaning Partner App from the App Store. You will submit the application from there to start the process (subject to background check). Once you are approved and have finished the process, you will be ready to work.

Is there any age limitation?

Yes, every applicant needs to be 21 years old or older.

Do I need to have experience?

Yes, you need to have janitorial experience.

Do I need references?

Yes, you will need references.

What will be the paying rate for my services?

It will depend on the terms of your contract. (based on your region) The current rate is $20-$35 /hour. You will see your current rate during your application process.

How will I get paid? How often will that be?

You will be paid on every 15th for the previous month.

How many hours can I work? Is there a minimum?

You can work as much or as little as you want.

Can I be assured I will have a certain number of hours?

No. Because this is a service on demand, we cannot guarantee you will have a specific number of hours.

What are the hours Extra will be offering service to their clients?

We will be offering services from 7:00 AM to 10:00 PM. ( The last Appointment will start at 6:00 pm)

Do I need to have my own transportation?

Yes, you need your own transportation.

Will I be reimbursed for mileage?

We don’t provide reimbursement for gas or mileage.

Do I need my own supplies and equipment?

Yes, you will need to buy our cleaning kit when you first start. Later you can add a your own things. But you must use chemicals approved and purchased from Extra.

Is there a possibility to work with a team?

Yes. However, all team members have to be Extra Partners.

Will I have some type of uniform?

Yes. The uniform will come in the Kit.

How soon do I need to be at the site after I accept a service request?

A Cleaning Partner needs to be available to the at the site within 30-60 minutes.

What will happen if the client cancels the service request after I have left for the job?

The client will pay a cancellation fee, and the Partner will receive $5.

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